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The Local Government Act 1999 makes provision for Council to raise rate revenue in order to provide cost effective services to our community. All land within a Council area (except for land specifically exempt as prescribed in the Local Government Act 1999) is rateable. For further information on Council rates please refer to your rate notice, call our Rates Team on (08) 8229 9999 or download Council's Rating Policy.

Natural Resources Management Levy

The Natural Resources Management Levy is a State Tax and Council are required to collect the levy in our area on behalf of your regional Natural Resources Management Board.
Adelaide and Mount Lofty Ranges NRM Board (08) 8273 9100.

The Fees and Charges for 2018-19 have been adopted by Council and take effect from 1 July 2018.

Rates documents

Payment Options for Rates

Credit Card Payment may be made directly to The City of Holdfast Bay through our secure online payment service. We only accept Visa and MasterCard online. Please enter your customer reference number as located on the front of your notice.

Direct Debit

A Direct Debit application form allows the City of Holdfast Bay (User ID No. 401791) to directly debit your financial institution for payment of your Council rates from a savings or cheque account. This facility is not available for credit cards. This payment option is for quarterly instalment deductions only.


Payments may be made by telephone or internet through your participating financial institution. Contact your financial institution to register, quoting biller code 10132 and the customer reference number which is located at the foot of your rate notice page.

Australia Post Counter and Phone Service

  • Payment may be made at any Australia Post Office with Billpay facilities. The minimum amount payable is $50.00. Credit card payments may be made where available.

  • Telephone payment may also be made through Australia Post Billpay service, please ring 131816. Follow the recorded directions, quoting Billpay code 0504 and the customer reference number which is located underneath the Billpay code on your rate notice.

In Person at Council Offices

Please bring your Rates Notice to a City of Holdfast Bay Customer Service Centre. Eftpos, cheque, money order, Visa and Mastercard are all accepted.

Customer Service Centres are located at:

• Brighton Civic Centre, 24 Jetty Road, Brighton (open 8:30am-5pm Monday to Friday)
• Glenelg Library, 2 Colley Terrace, Glenelg (open 9am-5pm Monday to Friday)

By Phone

Telephone payment may be made via Customer Service Team on (08) 8229 9999

By Post

Cheque or Money Order should be made payable to the City of Holdfast Bay, crossed "Not Negotiable" and forwarded with the payment slip. For payment by Visa or MasterCard, please fill in the back of the payments slip. Payment slips should then be posted to:

City of Holdfast Bay
PO Box 19

Receipts will only be issued if clearly requested. Post-dated cheques will not be accepted and returned to owner.

Direct Debit Brochure and Form

Options to receive your rates digitally


Get your next rates notice delivered to your inbox.

Receiving your rates notices electronically will make it easier and more convenient for you to manage your payments, save paper and reduce waste.

You'll have your notice accessible on any electronic device (ie: phone, tablet, laptop or desktop) and at your fingertips whenever you are ready to pay your rates; anytime, anywhere, 24 hours a day, seven days a week.

Follow the 3 simple steps to set up EzyBill to receive your rates notices via email.


Get your next rates notice delivered to your internet banking

The way you manage your bills has changed.

BPAY View send your bills and statements straight to the same online bank you use to pay them, saving your from shuffling paper.

With convenient email, SMS or bank message reminders and secure online or mobile access, BPAY View makes it easy to pay on time, every time. And BPAY View is easy on the environment.

Say goodbye to paper bills! Register for BPAY View and receive, pay and store your bills on your online banking.

3 simple steps:

  1. Log into your online banking account
  2. Look for the BPAY View or View Bills section
  3. Register your bills