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Online Services

Online Services

A variety of online services are available on the City of Holdfast Bay website, allowing the community quick and easy access to certain council services.

Whether it's making a payment, lodging a service request, or requesting a rebate for green living, the below options are aimed at making your interaction with Council easier.

Waste and Bin forms



Rates forms

Seaside memorial requests



Wherever you go, you can have council news, events, and a map of services at your fingertips through the free My Holdfast smartphone app.

You can also report an issue on the spot or make a payment.

The app allows residents on the Weekly FOGO service to quickly check their upcoming waste bin collection and receive reminders the day before bins are due to be collected and the day of.

Visitors to the area will find the My Holdfast app particularly useful as it includes a real-time business directory under the Nearby section.

Under the Nearby icon, users will also find parks, attractions, and council facilities – like libraries, information centres, and sports clubs.

The search button can be easily customised, by toggling between the five categories or turning them off or on simply by tapping the screen.

For users wanting to make direct contact with council staff, tap on the More icon and Contact. Here, users will find the council’s email address, phone number, postal address, and Elected Members’ direct contact information.

The My Holdfast app is free to use and download and is available through the App Store or Google Play Store.

Enter “My Holdfast” into the search bar and look for the wave symbol. Then simply download and use it.