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Online services

Online services

Waste and Bin forms

Parking

Permits

Rates forms

Seaside memorial requests

Environment

Address
Are you claiming on behalf of a business?  *
Rebates *

e.g. Rates address, driver's licence, energy bill, etc. File size should not exceed 3MB

Files size should not exceed 3MB

Files size should not exceed 3MB

Files size should not exceed 3MB

Please attach a photo of the tree, if you have one. File size should not exceed 3MB

Libraries

Wherever you go, you can have council news, events, and a map of services at your fingertips through the free My Holdfast smartphone app.

You can also report an issue on the spot or make a payment.

The app allows residents on the Weekly FOGO service to quickly check their upcoming waste bin collection and receive reminders the day before bins are due to be collected and the day of.

Visitors to the area will find the My Holdfast app particularly useful as it includes a real-time business directory under the Nearby section.

Under the Nearby icon, users will also find parks, attractions, and council facilities – like libraries, information centres, and sports clubs.

The search button can be easily customised, by toggling between the five categories or turning them off or on simply by tapping the screen.

And for users wanting to make direct contact with council staff, tap on the More icon and Contact. Here, users will find the council’s email address, phone number, postal address, and Elected Members’ direct contact information.

The My Holdfast app is free to use and download and is available through the App store or Google Play store.

Enter “My Holdfast” into the search bar and look for the wave symbol. Then simply download and use it.