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We are committed to maintaining good working relationships with our suppliers. To support this commitment, we have adopted a supplier charter that outlines the expectations that the Council has of its suppliers and the standards to which suppliers can expect the Council to comply.
Suppliers that conduct business with the City of Holdfast Bay do so in accordance with their formal contract conditions or Council’s general Terms and Conditions, which are also referenced on all purchase orders issued by the City of Holdfast Bay.
Supplier invoices should be sent via email to accountspayable@holdfast.sa.gov.au
Invoices must include a valid purchase order number issued by The City of Holdfast Bay, or they will not be processed for payment. To obtain a purchase order number, please contact the contract manager at Council.
EFTsure - Accounts Payable Payment Security
Council uses the EFTsure software solution as part of its accounts payable processes to strengthen payment security and reduce fraud risk.
EFTsure is an independent, real-time, continuous controls monitoring system designed to validate the integrity of supplier data and online transactions. It ensures accurate electronic funds transfers and provides greater assurance to both Council and its suppliers that payments are going to the correct bank account.
As part of this process, suppliers may receive an email from EFTsure requesting confirmation of details such as business name, ABN, and bank account information. This is a standard security measure to protect against cyber fraud, including phishing scams and fraudulent changes to payment data.
Council takes the threat of cybercrime very seriously and continues to implement best-practice measures to safeguard supplier payments. EFTsure also places the utmost importance on security, with all staff adhering to strict security protocols.
Please click here for more information about the EFTsure software solution.