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We welcome all comments or suggestions to help us better serve the community.

You can use our submission form for:

  • requests for service
  • general enquiries
  • lodging complaints or compliments
  • providing feedback

Note: Please enter one request per form. Each request will be actioned individually. Fields marked with an (*) must be filled in.

Customer Request

Your Address
Address of the issue
Is this work of an urgent nature e.g. : Is it dangerous to the public* *

In case of an emergency contact council immediately, monitored 24 hours on 8229 9999

i.e photo

My Holdfast App

The My Holdfast App is a quick and easy way to lodge a request. If you see something that needs reporting, You can also take photos with your smartphone and report it through the app. Make sure you provide your contact details. A staff member will respond within 5 working days if required.