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Algal bloom information
The State government has created a webpage to keep the community informed, safe and to understand how the situation is being managed.
Click here to find out more

Customer Request

Customer Request

We welcome all comments or suggestions to help us better serve the community.

You can use our submission form for:

  • requests for service
  • general enquiries
  • lodging complaints or compliments
  • providing feedback

Note: Please enter one request per form. Each request will be actioned individually. Fields marked with an (*) must be filled in.

Auto-Complete

Address of the issue

You can either type in the address or click on the map to drop/drag the pin.

Is this work of an urgent nature e.g. : Is it dangerous to the public* 

In case of an emergency contact council immediately, monitored 24 hours on 8229 9999

Please ensure your images are no larger than 3MB

My Holdfast App

The My Holdfast App is a quick and easy way to lodge a request. If you see something that needs reporting, You can also take photos with your smartphone and report it through the app. Make sure you provide your contact details. A staff member will respond within 5 working days if required.