Alwyndor - Aged Care
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The Community Wellbeing Program supports local residents to live well. Services assist you to maintain your independence, remain living in your own home and increase wellbeing.
The Community Wellbeing Program is subsidised through grant funding from the Commonwealth Home Support Program (CHSP) and/or the Home and Community Care program (SA-HACC). This means that the cost of services is subsidised through either Commonwealth or state funding and eligibility criteria applies for most services.
If you do not meet the eligibility criteria below, you may still be able to access Community Wellbeing Program activities, events and services as a private paying customer. Call us on (08) 8229 9828 for more information.
CHSP - You must be 65 years or over, or 50 years or over and of Aboriginal or Torres Strait Islander descent. You need to also have been registered and approved for services by My Aged Care.
My Aged Care is the single entry point in Australia for accessing all government subsidised aged care services. The first step is to registering with My Aged Care by calling them on 1800 200 422 , visiting the My Aged care website or visit us at the Community Information Kiosk at the Brighton Civic Centre and we will assist you to register.
Advised My Aged Care that the City of Holdfast Bay is your preferred provider and if we have capacity, a referral will be sent to us with information about the services you need.
SA-HACC - If you or your client are under 65, not eligible for the National Disability Insurance Scheme (NDIS) or are waiting for allocation of an NDIS Package you may be eligible for this program. Complete the SA-HACC referral form or call us on (08) 8229 9828 for more information.
Fees and Charges
We are committed to providing high quality, reliable and affordable services. we aim to be equitable in our fee structure and for some services use a sliding scale based on household income.
If the cost represents a financial hardship and directly impacts your ability to access the services, please contact us so we can discuss a possible reduction in the cost for our services.
Feedback, compliments and complaints
We aim to provide a high quality service to eligible residents and are continually looking for ways in which we can improve the service. We encourage you to give us feedback via email firstname.lastname@example.org , calling us on (08) 8229 9828 or sending it in writing to
ATTN: Community Wellbeing
City of Holdfast Bay,
PO Box 19,
BRIGHTON SA 508
If you are not satisfied with the resolution to any complaints, you can register a complaint with the Aged Care Complaints Commissioner.
Volunteer with us
Our programs rely on the support and enthusiasm of volunteers. For information on how you can join our volunteer team visit our volunteer page.
Community Information Kiosk located in the Brighton Civic Centre - 24 Jetty Road, Brighton
Phone (08) 8229 9828
Live Local, Live Well!
This program is supported by the Australian Government Department of Health. Visit the Department of Health website (www.dss.gov.au) for more information.
Funding for this program has been provided by the Australian Government, the material contained may not necessarily represent the views or policies of the Australian Government.