Skip to main content

Services include:

Our friendly Community Wellbeing team can connect you, a family member or friend to services that support you to live well.

Eligibility

The Community Wellbeing Program is subsidised through grant funding from the Commonwealth Home Support Program (CHSP) and/or the Home and Community Care program (SA-HACC). This means that the cost of services is subsidised through either Commonwealth or state funding and eligibility criteria applies for most services.

If you do not meet the eligibility criteria below, you may still be able to access Community Wellbeing Program activities, events and services as a private paying customer. Call us on (08) 8229 9828 for more information.

CHSP - You must be 65 years or over, or 50 years or over and of Aboriginal or Torres Strait Islander descent. You need to also have been registered and approved for services by My Aged Care.

My Aged Care is the single entry point in Australia for accessing all government subsidised aged care services. The first step is to registering with My Aged Care by calling them on 1800 200 422 , visiting their website https://www.myagedcare.gov.au/ or visit us at the Community Information Kiosk at the Brighton Civic Centre and we will assist you to register.

Advised My Aged Care that the City of Holdfast Bay is your preferred provider and if we have capacity, a referral will be sent to us with information about the services you need.

SA-HACC - If you are under 65, in receipt of a disability pension, not eligible for the National Disability Insurance Scheme (NDIS) and not currently accessing other disability support services you may be eligible for this program. Call us on (08) 8229 9828 for more information on eligibility.

Domestic Assistance

Our Domestic Assistance services are provided to eligible residents through reliable contracted agencies and are tailored to your home and needs.

Spring Clean

We can provide you with a Spring Clean service in your home to assist with tasks such as window and carpet cleaning.

Short Term Flexible

We tailor our Short Term Flexible service to your needs and encourage you to continue doing the tasks you are able to do comfortably. Our cleaning agencies will assist you with the more strenuous tasks.

Short Term Rehabilitation

If you are recovering after surgery or a medical incident our Short Term Rehab service can assist you while you recover and regain function. This service is provided for the duration of your recovery, with the expectation that you will contribute as your function improves.

Fees and charges vary according to the service and your individual circumstances.

Home Maintenance

Our reliable team of Home Maintenance officers, volunteers and contractors can assist eligible residents with minor home maintenance, repairs and modifications. They can also assist with pruning for accessibility and safety.

Services we provide

Supply & Replace

  • Tap washers
  • Smoke alarm batteries
  • Light globes
  • Flywire
  • Cupboard hinges

Supply & Install

  • Door closer
  • Magnetic Door Catch
  • Door shield
  • Key safety box
  • Grab rails (OT assessment required)
  • Arthritic lever tap

Clean

  • Air conditioner filters
  • Air conditioner outlets
  • Ceiling fans
  • Exhaust fans
  • Sky lights

Prune and tidy

  • Pruning for safety & accessibility
  • Green waste removal

Gutters

  • Clear (removal of debris)

Is the service you require not on the list? Contact our friendly Community Wellbeing Team on 08 8229 9828 to find out if we can assist you or to book your service.
Fees and charges vary according to the service and your individual circumstances.

Transport and Social Connections

Our Personal Transport service is designed for eligible residents who are unable to drive and cannot access the Community Bus safely. Our trusted team of volunteers can transport you to medical or social appointments, assist you with shopping and provide social companionship. For more information on eligibility visit the Community Wellbeing page.

Transport to Appointments

  • Medical
  • Dental
  • Hairdresser
  • Exercise classes
  • Social activities
  • Physio & other

If you need a little more assistance, a volunteer can accompany you to your appointments.

Shopping Assistance

Our dedicated volunteers can transport you to your local grocery centre and provide assistance by pushing the trolley, locating items and carrying your bags.

If you are unable to leave your home due to medical conditions or recovery from surgery, you can provide our volunteers with a list and they can shop for you. We can also assist you with online shopping services.

Social Companionship

In need of a cuppa and chat? Our friendly volunteers can visit you at home or take you out to your local café to enjoy a cuppa.
Our Personal Transport service is subject to volunteer availability and we request a minimum of 4 business day's notice.

Service Fees and Charges

We are committed to providing high quality, reliable and affordable services. we aim to be equitable in our fee structure and for some services use a sliding scale based on household income.

If the cost represents a financial hardship and directly impacts your ability to access the services, please contact us so we can discuss a possible reduction in the cost for our services.

Feedback, compliments and complaints

We aim to provide a high quality service to eligible residents and are continually looking for ways in which we can improve the service. We encourage you to give us feedback via email livewell@holdfast.sa.gov.au , calling us on (08) 8229 9828 or sending it in writing to
ATTN: Community Wellbeing:
City of Holdfast Bay,
PO Box 19,
BRIGHTON SA 508

If you are not satisfied with the resolution to any complaints, you can register a complaint with the Aged Care Complaints commissioner.