Digital One-on-One
The library offers digital one-on-one sessions at both library branches for people that need help with their devices. This can include laptops, tablets, and phones.
Glenelg Library offers one-hour, bookable, appointments on most Tuesdays between 1 - 4pm. Brighton Library offers a drop-in service, on a fortnightly basis, on Wednesdays between 10am - 12noon. Please call Brighton Library on 8229 9988 to check session dates.
What you can expect at your appointment:
- For bookable appointments, we will help you the best way that we can within the hour timeframe. If you need further sessions, these can be booked for you.
- Drop-in sessions are for shorter queries, and our tutors will aim to spend approximately 20 minutes with each person. You can take a number when you arrive, and it is first-come, first-served. Numbers will not be put out until 10am so there will be no earlier availability.
- We cannot guarantee that we will solve your problem. Unfortunately, some things are out of our control or expertise. We will do our best to explain all resolutions, or give you information on where you may be able to go for further assistance.
- We will try and assist with minor software and hardware issues for laptops, tablets and smartphones, but we are not an IT support service. If your query goes outside of our scope, then we are unable to assist you.
- Appointments will be staffed by a range of different tutors and are subject to change. Requests for appointments with specific tutors is not possible.
- Please bring all relevant devices and charging cords with you, as well as device passwords such as your Apple ID or Google Account (if you have one) so that we can best assist you.
Click here to book an appointment online for Glenelg Library through our program calendar or alternatively please call the library on 8179 9555.