COVID-19
How we are responding to COVID-19 (coronavirus)
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With the current news and situation evolving with Coronavirus (COVID-19), the City of Holdfast Bay is closely monitoring the latest information from Federal and State governments and are working to manage the impact to our people and community.

Updated: Friday 22 May 2020

Customer Service

The customer service centre at Brighton Civic Centre is open to the public.

Located at 24 Jetty Road, Brighton, the centre will be open to the public 8.30am to 5pm, Monday to Fridays.

Please note due to social distancing requirements, the customer service centre can accommodate a maximum of ten visitors at any one time. We also cannot process cash payments. We thank you for your understanding.

We also remind all visitors to please follow safe social distancing and health advice by keeping 1.5m apart, maintaining personal hygiene by regularly washing/sanitising hands, and not visiting the Civic Centre if you are unwell.

Alternatives to visiting the centre to request a service include:

Phone

The Customer Service team can be contacted on 8229 9999

MyHoldfast App

Our new mobile app, My Holdfast, is now available to download from the Apple and Google Play stores for the IPhone and Android mobile phones.

Web

A number of services can be accessed on our website (holdfast.sa.gov.au) including : Report an issue and Make a payment and live chat.

Justice of the Peace

A Justice of the Peace service will be available at the Brighton Civic Centre on Monday mornings commencing 25 May.

Mondays only 10am to 12 noon
Brighton Civic Centre, 24 Jetty Road, Brighton

To find out about Justice of the Peace services available elsewhere, contact the Attorney-General’s department or Consumer & Business Services on 131 882.

Temporary closure of Council-run Programs and Events

We have temporarily suspended or postponed a number of Council-run community programs, activities and events to minimise the risk to the Holdfast Bay community.

Temporary closures:

  • The Bay Discovery Centre, Gallery & Museum and the Visitor Information Centre at the Glenelg Town Hall until further notice.
  • The History Centre until further notice.
  • The Glenelg Air-Raid Shelter until further notice.
  • RIDE and Neuron E-scooters have suspended their operations until further notice. The six month Adelaide Coast Park E-scooter Trial is currently suspended.

Community Centres and Community Gardens

As of Thursday 26 March all community centres will be closed until further notice. This includes all programs and services.

  • Glenelg Community Centre – Closed
  • Glenelg North Community Centre - Closed.
  • Holdfast Bay Community Centre - Closed
  • Brighton Community Centre - Closed
  • Glenelg North Community Garden - Garden closed until further notice - Members to tend to their own plots.
  • Brighton Community Garden - Garden closed until further notice - Members to tend to their own plots.

Libraries

The Glenelg and Brighton libraries are now open and returned to usual operating hours.

In line with Government guidelines, there can be a maximum of 10 patrons (excluding staff) in each library at any one time.

Visitors are reminded to follow social distancing and health advice by keeping 1.5m apart, maintaining personal hygiene by regularly washing/sanitising hands, and not visiting the library if they are unwell.

You can still access a wide range of resources and programs online, including eBooks, eAudioBooks, and eMagazines – visit www.holdfast.sa.gov.au/libraries

Both the expanded home library service and offering Australia Post deliveries of reservations will continue. Please visit www.holdfast.sa.gov.au/libraries or call the libraries on 8179 9555 (Glenelg) or 8229 9988 (Brighton) for more information.

Playgrounds

Holdfast Bay playgrounds are now open.

Playground users are urged to maintain safe social distancing of 1.5 metres apart, with gatherings of no more than 10 people; keep up good personal hygiene and regularly wash hands.

The playgrounds that remain closed for maintenance and repairs are John Miller Reserve and Wigley Reserve Playspace.

The skatepark at the corner of Brighton Road/Highet Avenue is also closed due to the Brighton Oval redevelopment.

Council Rates

We are very aware of the difficult time being experienced by many members of our community as a result of the rapidly changing situation in response to COVID-19.

If you have been impacted by loss of income and are facing financial hardship, be assured we are here to support our community. We have already introduced immediate, short-term measures for ratepayers including temporarily stopping fines and interest charged on rates, and providing options to postpone rates.

Community Wellbeing Programs

We have temporarily suspended all Community Wellbeing social group activities until further notice.
These include:

  • Let’s Eat
  • Aqua Fun
  • Fish Feeders
  • Tuesdays at Kauri
  • Coffee Crawl
  • On the Move Day Trips
  • Carers Chit Chat
  • Movie Morning

Our Community Wellbeing team continues to provide support to our older residents and residents with disabilities and can be contacted on 8229 9999.

Events

Following government advice regarding mass gatherings, many events managed by City of Holdfast Bay have been cancelled.

The City of Holdfast Bay events team is working with organisers of external events due to be held in Holdfast Bay to postpone any large scale events planned in the immediate future.

Reducing your risk

We are urging our community to continue practicing good hygiene, as per SA Health guidelines.

  • Wash your hands frequently with soap and water for 20 seconds
  • Avoid touching your face
  • Sneeze or cough into the crook of your arm or use a tissue and dispose of straight away, then wash your hands
  • Do not attend work and avoid public places, if you are unwell

The Federal Department of Health is the central source of information for all COVID-19 matters.